Request your Meet&Assist service with ease
Request your Meet&Assist service via our website, indicating the date and time for which you need the service. No charge will be made at this time.
Booking Meet & Assist BCN
Meet & Assist BCN
Note: the reservation will be made, but the service will not be charged until the availability is confirmed. The price depends on the amount of users.
Added to your basket
Please give us your flight information
Warning
We inform you that, as of August 10, the Departures Meet&Assist service could be affected when going through Security Control in Fast Lane, at the JT Barcelona-El Prat Airport, due to the indefinite strike of security guards. security. Said strike will take place from Thursday to Monday (both included) in the slots, from 4:00 a.m. to 7:00 a.m., from 9:00 a.m. to 11:00 a.m. and from 4:00 p.m. to 6:00 p.m.
We invite you to enjoy exclusive care at our airports with our Meet & Assist personnel’s premium welcome and escort service during your departure, arrival or transit.
- 05:00am - 11:00pm
- 932 971 037
Access to Meet & Assist BCN
Exclusive service for passengers with a valid ticket. The purchase must be made at least 48 hours in advance. Once the purchase has been made, Meet & Assist agents will contact the client by phone to arrange the details and meeting point and the date and time of the service. You must arrive at the meeting point at the agreed time and identify yourself to the Meet & Assist personnel, who will escort and assist you at all times, except during your stay in the VIP lounge. The provision of the service will be generically limited to a maximum of three hours. In the event of any delays to flights, this period may be extended by the length of the relevant delay.
We explain the whole process
Go through the steps you need to take after you’ve purchased your passes
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Our team will check if there is availability
If there is availability, the service will be charge and you will get a confirmation email. The Meet&Assist agents will contact you by phone to specify the meeting point. If there is no availability, you will get an email informing you of the situation.
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Go to the agreed meeting point
You must arrive at the meeting point at the agreed date and time and identify yourself to the Meet&Assist personnel, who will escort and assist you at all times, except during your stay in the VIP lounge.
